Once a project has been well defined, it is important that the necessary systems required to implement a solution are carefully designed. This requires a wider vision than many are prepared to employ to ensure that all the necessary aspects of the problem are included. Every system implementation will have an obvious impact on the immediate users of the system. However, it must be remembered that many of the related systems and processes around the new system will also be impacted, and their immediate users will also feel the change. If the new system is to achieve the level of acceptance and deliver the benefits that businesses want, then net benefits must also be felt by all the users of all the systems and processes impacted.
Only by considering the wider picture can all the necessary aspects be addressed to ensure that any proposed new system will deliver the necessary benefits. To achieve this requires a better understanding not only of the system to be implemented, but also those related systems and processes. What is needed is often just somebody who is aware of the issues to ask the right questions. This may not be a time-consuming process; often just a few days of well-directed effort to consider these aspects at the start of a project will achieve a significantly better result in the finished system.
We have extensive experience through our direct involvement in more than 50 projects, covering a wide range of problem and system types, application domains and different markets. This has given us a strong background in the design choices which are faced in every project and their implications for the implementation, integration and user acceptance. We can help clients consider the many important aspects affecting any system design, and focus on the important questions and decisions that will have the largest impact on the eventual success or failure of the system. This is part of our normal system design and implementation approach, but can optionally be offered as a separate service to clients who need specific help to ensure that all the necessary aspects are considered in other projects.